Hi I Have an Excellent QA lead with Healthcare and Banking industry experience  with verifiable refernces. 8+ yrs of US experience. Looking for projects. Current Location: NY;  Relocation: Open; Availability: Immediate; Rate; $ 58/hr. SUMMARY *       Over 10 years in Programming and Quality Assurance testing methodologies in web _base_d and client/sever applications. Experience in testing of large client server applications with WHITE BOX & BLACK BOX testing Functional Testing, Data Driven Testing, Regression Testing, Stress Testing and User Acceptance Testing (UAT). *       Well versed with software QA testing procedures involved in writing detail test plans and test cases for manual and automated test cases using Mercury Tools Win runner, Load Runner, and the latest Quality Center (Test Director). *       Good Knowledge of Quick Test Pro. *       Participated in configuration testing on different browsers *       Involved in writing detail quality plans, test design specifications, and test cases for Internet-_base_d business applications. *       Well versed with SQL Queries, RDBMS and Oracle 10g in Unix/Linux environment. *       Strong knowledge of all phases of Software Development Life Cycle (SDLC). *       Excellent organizational and inter-communication skills. *       Working knowledge of Unix/Linux operating system(s) and their directory structures SKILLS RDBMS:          Oracle 10g/9i/8i, SQL Server 2000, Microsoft Access Testing Tools:          Win Runner, Load Runner, Test Director 7.5, Quality Center 7.5, Quick Test Pro, Rational Clear Quest and Silk Languages:      SQL, PL/SQL, C, C++, Java, and Visual Basic 6.0, Java _script_, ASP, .Net, Perl, CGI, DHTML, COBOL Operating Systems:      Windows 95/98/ME/NT/2000/XP, UNIX, Mac OS9, IBM Main_frame_s ACADEMIC QUALIFICATIONS: *       OCP (Oracle Certified Professional) Program, Blutech Inc, Woodstock, MD. *       Masters Diploma in Computer Software Engineering, Uptron ACL, India *       Certificate program in C++, Visual Basic 6.0, Client-Server, Unix, Oracle & Java      University of California, Los Angeles, USA *       Bachelor of Arts, Delhi University, New Delhi, India. EXPERIENCE Independence Blue Cross, Wayne, PA                       (Jan '08 - Present) QA Lead Tester, Document Sciences Applications Responsibilities:      Planned all resources and schedules for functional and performance QA work for new and ongoing Document Sciences Applications Xpression Design and Xpression Revise for designing and publishing IBC Contracts and Booklets for customers.      Supervised a team of QA with three functional test engineers working on multiple projects      Implemented iterative testing using testing methodologies      Coordinated automated testing work using Mercury Quality Center.      Reported QA team status to executives.      Wrote test plans and test cases.      Managed resource contention between ongoing development projects and urgent defects reported in production      Managed defects using Mercury Quality Center.      Managed test case development and execution.      Currently writing test scenarios and _script_s for a web _base_d application to retrieve and manage corporate data using Xpression Design and Xpression Revise. Extensive _script_ writing and test case design for multiple applications such as ODS, BUS (Main_frame_s) and FDDB (PowerBuilder). Environment: Windows XP, Oracle 9i, Mercury Quality Center 7.5, Manual testing, DB2, CICS (Main_frame_s), Power builder, UNIX Sun Solaris Bank of America (Formerly MBNA America Bank, Newark, DE)  (Jun '04 - Nov 2007) QA Tester Lead, Customer Relationship Management Current Project: CRM - Customer Relationship Center Application Full Regression Testing for several Releases: Responsibilities *       Writing New Functionality Test Plan for several Releases followed by the complete execution of certain Test types. Writing and execution system test plans and test cases for high-capacity J2EE web application. The projects are focused on implementation events in the release environment. *       Analysis of Conceptual Functional Documents and identification of key test components such as Application functionality, Data and Test environment, Rights/System Access, Test Plan Management and Execution Tracking. *       Organized and supervised formal reviews of development documentation (requirements and design documents, system test plans) *       Development of the Test Cases related to the CRC Application. Design negative and positive testing of the entire CRC application. Developing back-end test _script_s using SQL Queries. *        Data Preparation such as Account versus customer data, Information required to map data to execute the Test Cases, and validate results. *       Writing the Regression Test Plan for the CRC, this is a web-_base_d application, used by most of the Call Center Account Managers at Bank of America. *       Supervised the testing team with Test Plan _object_ives such as:              Testing Strategy              Setting up Testing Schedule              Creating Test Scenarios              Data Preparation              Test Execution              Identifying & Reporting Defects/Incidents              Constraints The main _object_ive of the Test Plan was to review, rewrite, plan and successfully execute the CRC Regression Testing.      Thorough review of the CFS (Conceptual Functional Documents) for the May Release testing and daily walkthroughs along with the Project Managers.      Requirement Analysis according to the current available resources. Focus is given to the 'Fees Screen' Testing.      Supervision for preparing the smoke testing, Environment/System Testing, Configuration Testing, User Interface Testing, Stress Testing, International issues, Robustness etc.      Building the Test Case Structure as where they would be stored. Preparing a hierarchy so that they can be easily associated with the similar classes of Testing.      Setting up the Testing schedule in accordance with the 'Testing Services' requirement of 'Planned Starting Event' and 'Planned Ending Event' in Mercury's Quality Center.      Supervision for creating the test cases according to the each functionality of all the CRC application Screens using required naming conventions so that the tests are uniquely recognizable and easily traceable/searchable.      Data Preparation is done with a list of data being extracted from the actual Data_base_ Tables running extensive SQL Queries. Test Cases are prioritized and executed according to the available data source.      Execution of the Test Cases as per the test plan using Mercury Interactive testing Tool Mercury Quality Center.      Identification and reporting of high-level defects/incidents and work closely along with the Testing Services, Developers, and Programmers in fixing the defect. CMA (Customer Marketing Application) CMA consists of a new Product screen that is used to insert Master Products and new Sub-Products. The item selected from the Mstr Prod list determines whether it is a sub-prod or a Master prod. The products such as Privacy Asist, Mortgage or Privacy Guard get solicited when a customer call is received. However, there are some suppression rules defined for each product and are applied to individual customer _base_d on what they are en_title_d to be offered. *       Testing unsuccessful solicitation count. *       Customer Suppressible *       Solicitation scope to be determined and tested. *       Disposition Reasons to be determined when a customer (application user) says no to a solicitation attempt. The call center account managers can code the pre-determined reason for the refusal. This information is used to customize future marketing efforts. *       Severity to be tested for predetermined gauge on how strong the customer's refusal of the offer was _base_d on the disposition reason. *       Test all other screens such as Criteria Setup, Dispositions, Volume, and Audit Log screens *       Writing complete Test Plan and responsible for full UAT within several Releases in the year 2005 and 2006. *       Created defect logs and complete reporting to the Testing Services. *       Worked with developers and technicians to sort out the errors/ defects and retested. TSS/MSS Super Stations at Customer Satisfaction QA Tester Release of MBNA-American Express Branded Credit Cards *       Successfully Executed UAT Testing for the American Express Project for the September Release. Tested various screens for October and November Releases with VISA and MASTERCARD Accounts on TACS (Telephone Access Customer Satisfaction) and MACS (Mail Access Customer Satisfaction) Super Stations using Test Director 7.5. *       Tested Main_frame_ System Screens termed as '3270' using Test Director 7.5. *       Testing High Level Scenario processing, Charge Back Screens, _script_s and Data _base_d on specific documents. *       Submission of Defect Reports using Test Director as the 'Bug Reporting Tool'. *       Reporting daily Testing Status to UAT Leads. *       Performance of Testing on various Test Cycle dependant data complying with the required system as well as environment dates. Environment: Windows XP, Windows 2000 Pro, Oracle 9i, Java, _java_script__, Mercury Quality Center 7.5, Manual testing, DB2, CICS (Main_frame_s), Power builder, UNIX World Language Resources, Los Angeles, CA       (Jul 02 - June 04) QA Lead/ Analyst World Language is a reputed Software development & distribution company. Its aim is to develop various language learning software products and specialize in distributing quality Microsoft localized products worldwide. Project: Customer Billing System  using Accounting Software 'SBT Professional and Data_base_ Testing' Responsibilities *       Writing and execution system test plans for web-_base_d software applications , including functional, usability, browser compatibility, performance, installation, load and stress tests. *       Tested features of UNIX-_base_d (Sun Solaris) web hosting service, using including FTP, web site authoring and publishing, web server file management, web server software management *       Executing manual test procedures using SQL statements. *       Black Box as well as White Box Testing *       Testing the Directory Structure for A Sample OFA-Compliant UNIX Environment Black Box: *       Incoming data values *       Outgoing data values (from queries, stored functions, views ...) White Box: *       Typical unit tests for the stored procedures, functions, and triggers *       Existence tests for data_base_ schema elements (tables, procedures, ...) *       View definitions *       Referential integrity (RI) rules *       Default values for a column *       Data invariants for a single  and several columns *       Prepared detail documentation on errors and their status on ClearQuest to enable bug tracking. *       Performed Functional testing, GUI testing, and Regression testing of the Accounting application. *       Interfacing with the developers to resolve the technical issues. *       Prepare Test matrix. *       Developed Automation _script_s in Win Runner and tested. Used Test Director (Now Quality Center)  as a bug reporting tool. *       Performed backend testing for data_base_ (Skyline as DB support program) Environment: Windows NT/2000 Pro, ASP, Oracle 9i, Mercury Test Suite, SQL Plus, Java,  Java _script_, Visual FoxPro, UNIX (Sun Solaris), World Tone                                                                   (Jun '98 - Jun '02) QA Tester World Tone provides the largest selection of Karaoke and other fun products over the web. Not only does it give customers their selection of music products, but also tries hard to give them their selections in THEIR language. The project includes confirming localized functionality that strings are localized and that code pages are mapped properly. Assure program works properly on localized builds, and that international settings in the program and environment do not break functionality. List those parts of the feature that are most likely to be affected by localization. State methodology used to verify International sufficiency and localization. Also Worked as System Tester for a Project Raptors, its ASP integrators and Service Providers. The application developed in Java, Visual Basic, Clarify, Oracle, and Operating Systems as Windows98, WinNT Project: Foreign Language Karaoke product pages for Customer Purchase *       Involved in testing the application manually. *       Generated and executed test cases and test procedures using manual defect tracking system. *       Involved in Development of QA Project Plan, Test Strategy, and Test Plan for the web application. *       Performed complete automation of Integration level testing. *       Wrote test _script_s in TSL _script_ language to perform Functional and Regression testing. *       Performed Load Test to test the behavior of the web application under various load conditions using Load Runner. Also used Rational Robot to perform functional testing of the DB application. *       Involved in the execution of both positive and negative testing to locate the bugs and report them to the developer. *       Involved in developing test plans for each of the ASP's *       Developed test cases for Functionality Testing *       Involved in Functionality, GUI , and Regression testing *       Performed Security testing for unauthorized access of the applications *       Performed Regression Testing on each new builds *       Reported bugs in using with Bug Tracker Windows NT/2000, ASP, MS SQL Server, HTML, _java_script__, JSP, Oracle 8, Sun Solaris, VB, Win Runner, Load Runner. Rational Robot. IndSoft, India,                                                 (Jan' 95 - Nov '95) Jr. Programmer Material Management and Information System Starting from the time raw materials enters the factory gate and goes out of the factory gate in the form of finished products. The project mainly deals with the material planning, procurement or purchasing of materials, receiving and storage. The planning module helps the user to prepare the master production schedule and the material requirement plan (MRP) for the entire year. The main forms are (1) Bill of material register (BOM) (2) Master production schedule (MPS). The material purchase module is classified into four stages: (a) Inquiry (b) Quotation Entry (c) Purchase Orders (d) Invoice Entry (e) Reports. The inventory module helps the user in maintaining the inventory details of the organization. Role:   Involved in designing, developing and testing the planning and purchase module. Wrote packages and procedures to update the entire transactions. In the BOM form the user is allowed to enter new details, modify existing details and delete unwanted details. Validated the data by using PL/SQL and inserted into the interface tables. Designed inquiries screens to view material and product wise details. Environment: Windows95, Oracle7.3